General RentalTerms

Equipment Responsibility

The rented materials and equipment are placed under the responsibility and care of the customer as soon as they take possession of them. The customer therefore assumes full and complete responsibility for them.

Equipment Condition

The materials and equipment are offered for rental in good condition, suitable for normal use according to the category in which they are classified and recognized as such. They must be returned in good condition.

As all material or equipment is numbered or marked, it must be returned with the same numbers or marks. Any damage will result in payment of repair costs, or even reimbursement of the full market value as new if the material or equipment is irreparable, in addition to the rental cost.

Exclusive Personal Use

The rented materials and equipment are intended for the sole use of the customer, without any possibility of sub-rental or lending, even free of charge.

Insurance Option

Upon signing the equipment rental agreement, the customer may opt for coverage against damage or theft risks by paying a supplement (see the conditions displayed in the store or on the front of the rental form in the insurance column).

This option allows the customer to be exempt, subject to the deductible remaining at their charge, from the obligation to reimburse in case of damage or theft of the rented equipment, in the latter case upon proof of an official theft report. This exemption always remains subject to a deductible (see the conditions displayed in the store or on the front of the rental form in the deductible column).

Duration and Pricing

The rental period is fixed for the period indicated on the rental agreement, with the day beginning at 8:00 AM and ending at 6:00 PM. This rental period cannot be modified without written agreement from the store.

The rental price is due from the day of taking possession of the rented materials and equipment until the day of return. Any day started is due at the prices and conditions publicly displayed.

Maximum Rental Duration

The maximum rental duration authorized by our reservation system is set at thirteen (13) consecutive calendar days. No reservation can be made or validated for a period exceeding this limit.

For any rental request exceeding thirteen (13) days, the customer must contact the store directly to establish a personalized quote and an adapted rental agreement. Pricing and contractual conditions may be subject to specific adjustments for long-term rentals.

Price Compliance and Order Validity

The applicable rates are those displayed in the store and published on the website at the time of reservation. These rates are established according to an official price list available in-store and upon request.

The lessor reserves the right to verify the compliance of any order with its current price list. Any reservation showing a manifestly abnormal, erroneous, or inconsistent amount compared to the practiced rates will be considered null and void.

Identification

Identification may be required before handing over the rented materials and equipment.

Direct Debit Authorization

In case of non-payment of the equipment rental cost or repair costs or reimbursement, at the contract's expiry, the customer, by providing their bank card information, expressly authorizes and mandates the store to debit from their bank account the sums that remain due, in accordance with the quote (rental agreement) that they themselves signed when taking the equipment and/or the prices and conditions displayed in store.

Data Protection

The information requested at the time of rental will allow us to better know you. It is mandatory to answer all questions, unless it is mentioned that the answer is optional. The information concerning you is intended for the lessor.

You have a right of access, modification, rectification or deletion of data concerning you (art. 34 of the French law "Informatique et Libertés" of January 6, 1978). To exercise it, contact the lessor.

Payment Terms

Payment for rentals must be made in full at the scheduled due date. Late payment penalties will be applied for delayed payment, amounting to one and a half times the legal interest rate.

Applicable Jurisdiction

In the event of any dispute relating to this contract, the competent court will be either that of the place where the defendant resides, or that of the place where the rented equipment is made available, and any dispute arising from the application of these general rental conditions will be subject to French law and the competent courts in France.

Delivery, Handover and Collection of Equipment

13.1 — Scope. These provisions apply where the customer selects the delivery option offered at the time of booking, whether in addition to or instead of in-store collection. They supplement, and do not replace, the other articles of these general terms.

13.2 — Delivery area and arrangements. Delivery is provided within Méribel and the surrounding area served by Espace Gliss, to the address (chalet, accommodation) specified by the customer at the time of booking. The delivery time slot is agreed between the customer and Espace Gliss. The customer undertakes to provide an accurate address and to allow access to the delivery location at the agreed time.

13.3 — Transfer of responsibility. In accordance with Article 1, the equipment is placed under the responsibility and care of the customer from the moment it is made available at the agreed address. Where, at the customer's request or with their agreement, the equipment is left at the agreed location in their absence, responsibility passes to the customer from that drop-off.

13.4 — Start of the rental period. In accordance with Article 5, the rental period runs from the handover date stated in the rental agreement, regardless of the actual time of delivery. Any day started is due at the displayed prices and conditions.

13.5 — Inspection on delivery. It is the customer's responsibility to check, at the time of handover, that the delivered equipment is compliant and in good condition. Any reservation or complaint must be reported to Espace Gliss as soon as possible, and no later than the day of delivery, so that an exchange or adjustment can be made. Failing any such report within that period, the equipment is deemed to have been delivered compliant and in good condition.

13.6 — Collection of equipment. Collection takes place on the agreed date and time slot. The customer undertakes to make all equipment available, gathered together and accessible at the agreed time. Should the equipment be unavailable at the time of collection (customer absent, equipment not gathered, access impossible), a further trip may be charged to the customer. Failing return of the equipment, the provisions of Article 1 regarding failure to return apply automatically.

13.7 — Free delivery. Where delivery is advertised as free of charge, this applies to the served area and to standard delivery and collection arrangements. Charges may apply outside the served area or for specific services; where applicable, these are brought to the customer's attention before the order is confirmed.