Your ski and snowboard equipment rental with complete peace of mind
These general terms govern the rental of ski and snowboard equipment. They apply to all rentals made with Espace Gliss and form an integral part of the rental agreement.
The rented materials and equipment are placed under the responsibility and care of the customer as soon as they take possession of them. The customer therefore assumes full and complete responsibility for them.
The materials and equipment are offered for rental in good condition, suitable for normal use according to the category in which they are classified and recognized as such. They must be returned in good condition.
As all material or equipment is numbered or marked, it must be returned with the same numbers or marks. Any damage will result in payment of repair costs, or even reimbursement of the full market value as new if the material or equipment is irreparable, in addition to the rental cost.
The rented materials and equipment are intended for the sole use of the customer, without any possibility of sub-rental or lending, even free of charge.
Upon signing the equipment rental agreement, the customer may opt for coverage against damage or theft risks by paying a supplement (see the conditions displayed in the store or on the front of the rental form in the insurance column).
This option allows the customer to be exempt, subject to the deductible remaining at their charge, from the obligation to reimburse in case of damage or theft of the rented equipment, in the latter case upon proof of an official theft report. This exemption always remains subject to a deductible (see the conditions displayed in the store or on the front of the rental form in the deductible column).
The rental period is fixed for the period indicated on the rental agreement, with the day beginning at 8:00 AM and ending at 6:00 PM. This rental period cannot be modified without written agreement from the store.
The rental price is due from the day of taking possession of the rented materials and equipment until the day of return. Any day started is due at the prices and conditions publicly displayed.
The maximum rental duration authorized by our reservation system is set at thirteen (13) consecutive calendar days. No reservation can be made or validated for a period exceeding this limit.
For any rental request exceeding thirteen (13) days, the customer must contact the store directly to establish a personalized quote and an adapted rental agreement. Pricing and contractual conditions may be subject to specific adjustments for long-term rentals.
The applicable rates are those displayed in the store and published on the website at the time of reservation. These rates are established according to an official price list available in-store and upon request.
The lessor reserves the right to verify the compliance of any order with its current price list. Any reservation showing a manifestly abnormal, erroneous, or inconsistent amount compared to the practiced rates will be considered null and void.
In such event, the lessor undertakes to inform the customer as soon as possible by electronic means (email) or telephone. The customer will be invited to reformulate their reservation request at normal rates in effect. Any payment already made will be fully refunded within a maximum period of fourteen (14) working days following cancellation.
Identification may be required before handing over the rented materials and equipment.
In case of non-payment of the equipment rental cost or repair costs or reimbursement, at the contract's expiry, the customer, by providing their bank card information, expressly authorizes and mandates the store to debit from their bank account the sums that remain due, in accordance with the quote (rental agreement) that they themselves signed when taking the equipment and/or the prices and conditions displayed in store.
The information requested at the time of rental will allow us to better know you. It is mandatory to answer all questions, unless it is mentioned that the answer is optional. The information concerning you is intended for the lessor.
You have a right of access, modification, rectification or deletion of data concerning you (art. 34 of the French law "Informatique et Libertés" of January 6, 1978). To exercise it, contact the lessor.
Payment for rentals must be made in full at the scheduled due date. Late payment penalties will be applied for delayed payment, amounting to one and a half times the legal interest rate.
In the event of any dispute relating to this contract, the competent court will be either that of the place where the defendant resides, or that of the place where the rented equipment is made available, and any dispute arising from the application of these general rental conditions will be subject to French law and the competent courts in France.
Signing the rental agreement or validating your online reservation implies full and complete acceptance of these general rental terms, including provisions relating to maximum rental duration and price compliance.
